The Teamwork-KSA Test is a psychological test instrument
which was designed to measure the essential knowledge, skills and abilities
(KSAs) that are predictive of an individual being able to work effectively in
teams. The instrument contains 35 items and uses a multiple-choice testing
format. Candidates are presented with hypothetical team situations and asked to
indicate how they would respond to each situation by selecting from among the
alternatives given for each question.
The Teamwork-KSA Test measures the following knowledge,
skills and abilities:
The interpersonal and social
demands upon individuals in team settings appear much greater relative to
traditional environments. Work teams appear to require individuals much more
capable at interpersonal communication, collaboration, building rapport,
managing conflict, encouraging group discussions and facilitating collective
Resolving conflict effectively is
an important skill for team members to possess and this often depends on using
effective negotiation strategies. Rather than seeking compromises and
concessions, a more integrative strategy should be followed in teams that seek
to find solutions that satisfy the objectives of all parties involved.
§ Collaborative Problem Solving
situations, team members are expected to take the initiative and to become
involved in solving team problems and to do so while considering the
contributions of other team members.
For teams to function
effectively individual members must have the necessary skills to communicate
and interact productively with others. The interpersonal competence of team
members and the capacity to communicate effectively should not be confused with
the ability to simply converse with others or to maintain cordial associations.
Exchanges should be of sufficiently high quality and characterized by mutual
respect, appropriate and timely sharing of information and genuine solicitation
of feedback and opinion from others.
The self-directed nature
of autonomous and semi-autonomous work teams implies that, by definition, many
of the team’s basic managerial and supervisory functions are performed by
collective members of the team. Essential self-management areas are Goal
Setting & Performance Management and Planning & Task Coordination.
Setting & Performance Management
A clearly defined
mission or purpose is critical for team effectiveness. Selecting the
appropriate level of goal difficulty and obtaining goal acceptance are also
critical to success. More effective teams are also aware of their own
performance and progress towards goal attainment and frequently examine their
§ Planning & Task Coordination
The capacity to plan,
coordinate, integrate and sequence tasks and information is a central function
in effective teams. Efficient group action therefore requires coordination of
individual efforts. The proper allocation of individual members to specific
tasks, duties and role assignments is also an important self-management
function. Effective work teams generally have clearly established expectations
about the assignments and roles filled by each member.
completing The Teamwork-KSA Test, an overall Teamwork–KSA Test
score is provided. The personal report
outlines the test-taker’s raw score as well their percentile score for each
sub-scale and provides a Teamwork-KSA Total Score.
PROCEDURE FOR COMPLETING THE
- The assessment is
administered as a paper and pencil test. As such, both individual and
group administration may be facilitated.
- Although un-timed,
the average completion time is 45 minutes.
Please contact us for information on price and procedure in order to complete this test.
Tel: (876) 948-5627
Fax: (876) 756-2337